After getting the run-around from another service center, we brought our car into Import Sports Performance for a second opinion. We could not be happier with the with the way we were taken care of here. Sam took the time to explain in great detail the situation and even provided us with a written, detailed, description of the problem and what might have caused it. I have never experienced that level of care, especially since I don't "speak car." They have won a fan for life!