Destroyed my engine, denied any liability. On my turbo install, they neglected to secure the hoses connecting to the unbarbed T-fitting, causing the hose to blow off. The overboost damaged 2 of my 4 cylinders down to 90 compression within 24 hours. They were at 180 before the install. The engine is now "blown" and must be rebuilt, which they quoted me at $2500-$4000. They said they've done "many" turbo installs without securing hoses to unbarbed T-fittings. Unbelievable.
Hi Cong, Sorry to hear your engine has problems. Your signature along with all the liabilities we cannot be responsible for is on your final invoice. We installed at your request your turbo kit that you provided. All parts including vacuum lines and tees were all your provided parts even your own engine oil you provided. We cannot assume any liablilty since you declined / refused us to properly tune the vehicle to match all your aftermarket parts. Since you got your engine computer "flashed" for what you have by your own personal friend, we didn't test drive the vehicle (which was clearly explained and documented on your final invoice) since we do not know if it was safe or not. It was your choice to not have us tune the vehicle for safety, you chose to take your computer to your friend to have it "flashed" with unknown parameters. Every owner of a vehicle that decides for us to install any forced induction part on a vehicle must sign our waiver form since it will damage your engine in a matter of time. If a specific part failed and we provided / sold the part, we can warranty out that part along with labor. Everything in your kit was all your provided parts. The invoice (along with the signature from you) clearly states all parts were provided by you, denied all our tuning services, and chose to go your own route.
- Importsports Auto Repair Pros